Two Words, One Answer.
make calls
 Judgment: How Winning Leaders Make Great Calls $17.00 Good leadership is essential, but it is difficult, sensitive and time-consuming, which is why so many aspiring managers find that it is not for them. Yet as the authors of this book point out, leadership is not only an innate ability, some aspects of it can be learned. The book is based on the authors' experience as consultants and research that included interviews with a number of top CEOs that included Jeffrey Immelt from General Electric, Jim McNerney from Boeing and A.G. Lafley from Proctor and Gamble, as well as a number of other executives from different parts of corporate America, as well as non-profits. The first point that they make is that good leaders make sound judgments about: People Strategy Dealing with crisis They then define some key qualities of leaders: 1. They are teachers: a term that the authors use is TPOV: Teachable Point of View. Noel Ticky ran General Electric's leadership center in Crotonville, New York, so not surprisingly Jack Welch is used as an example of a CEO who was also a master teacher who fostered a culture of continuous teaching by other executives in the company 2. They are inclusive: The book spends some time examining the way in which programs at Best Buy and Intuit have provided intense training of front-line workers in the basics of good business practices 3. They are effective storytellers: The authors describe a series of employee workshops conducted by Circuit City, in which teams were given an hour to write a story that they would like to see on the front page of Business Week two years from now. The stories had to be remarkably specific narratives, not only describing where the company would be in two years time, but also the company culture, leadership and challenges that they had faced. 4. They are self-aware: The effective leaders had for the most part overcome whatever impediments stood in their way, including themselves. Most had dissolved those blocks by a regular practice of ruthless self-scrutiny. 5. They are usually courageous: The authors picked Eleanor Josiatis, who runs the non-profit Focus: Hope in Chicago, whose mission is to combat racism and poverty. The organization grew out of the ashes of the Detroit riots of 1967, and over the years has carried on its work despite hate mail and threats. There is also a fascinating interview with Kathleen Gallo, who is the chief learning officer at North Shore-Long Island Jewish Hospital System, and whose work has become well known in the field. Leaders are taught to manage crisis by studying the methods employed by triage nurses, who are required to make life-or-death decisions every day. As Kathleen says, "You cannot plan for everything, so you plan for anything." A recent research study has suggested that leaders are often just the people who were not afraid to express an opinion, and they did so clearly and repeatedly. Eventually most other people would go along with them. That may well be correct, but in the long term it is essential to have mastery of a number of other skills, and this book provides us with some very clear guidelines for areas that that any of us can focus upon, examine and in which we can try to excel. Highly recommended. Richard G. Petty, MD, author of Healing, Meaning and Purpose: The Magical Power of the Emerging Laws of Life  Wireless Pocket Remote Can Arm/Disarm Your System & Make Panic Calls $39.95 Add-on accessory used to ARM/DISARM system & make onsite PANIC/EMERGENCY calls. An unlimited amount of PR-1 can be added to system. (9-volt battery included).  Don't make me call out my Flying Monkeys Mug $9.99 Text on mug: Don't make me call out my Flying Monkeys * Custom coffee mugs are dishwasher-safe and microwave-safe. Colors are permanently baked into the mug''s surface. * If you have new ideas or need help selecting text for your custom coffee mugs please contact us. * Size: 11 oz. capacity ceramic coffee mug. |
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