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 Sales Secrets from Your Customers (State of the Art Selling) $10.99 The reality is that 95% of sales people don't read any supplemental information about the sales process and how to improve themselves. Of those that do (or are forced to go to seminars) 90% of people don't apply what they are taught or read so the failure rate of these books/seminars is around 99% because people don't have the internal drive to seek and learn new tools and THEN IMPLEMENT THEM to move their sales career forward.I found this book enjoyable but not as good/entertaining as other books I have read about sales/customer relationship. How to be a Rainmaker, by Jeffrey Fox and the Little Book on successful selling by Brian Tracy are two sales-related books that I got more out of and thought were easier to read.This book does have its good points though.1) I thought Chapter 3 on customer feedback was very well done as most sales people and their companies don't focus enough on this element.2) Chapter 4 was about customers telling people how to sell and 3) Chapter 5 was some good questions to ask yourself as far as customer service goes.They key to getting long-term value out of a book like this is to practice what you read essentially. The book is only 120 pages long and is very easy to read. Whether you are in sales or not you are selling everyday. You sell yourself to your family, friends, co-workers, etc. You are creating an image in that person's mind of what they associate you with (pain or pleasure).  Carhop Taking an Order from Customers at a Hollywood Drive-In Restaurant Photographic Poster Print by Alfred Eisenstaedt, 24x32 $100.00 Carhop Taking an Order from Customers at a Hollywood Drive-In Restaurant is digitally printed on archival photographic paper resulting in vivid, pure color and exceptional detail that is suitable for any museum or gallery display. Finding that perfect piece to match your interest and style is easy and within your budget!  One Billion Customers: Lessons from the Front Lines of Doing Business in China $15.00 I am from China, growed up and educated in China. I haven't completed my reading of the book yet but based on the chapters I have finished, I like to say Mr. McGregor really knows what he is writing about. In my opinion, love something or not, getting to know it is in first place. I can't say we understand West really well, but given the increasing outflow of Chinese students (some return but most stay) and inflow of western culture, Chinese, especially the young generation, have a much richer knowledge about West than before, while it's not the same on the other side. I often find foreign friends lack the understanding of China and Chinese, no matter they like China or not. This has been changed somewhat by China's raising economic power. Nevertheless, come also more and more conflicts. I have found Mr. Gregor's many descriptions about China and Chinese very accurate, more, impressively penetrating. His stories are true and can be regarded as a snapshot of what's happening in China. Although there are some subjective conjectures, they are not jeopardizing the objectiveness of the book (actually, most of them are precise). I have also compared this book with Peter Mayle's "A Year in Provence" and Italian director Michelangelo Antonioni's film on China (shot in 1972, during the Cultural Revolution). Compared with the two, I feel a little regretful that Mr. McGregor focused too much on business angle, which, seems to fall into the old trap again (of course, it's well understood considering Mr. McGregor's post in China). I hope Mr. McGregor may come up with a life-style book about China someday. |
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