![]() Command Performance: The Art of Delivering Quality Service (Harvard Business Review Book) $29.95 Discusses the art of delivering quality service. Effectively integrates cutting-edge thinking on successful service delivery with experiences from real companies. DLC: Customer service. ![]() Command Performance [Blu-ray] $29.98 Dolph has directed himself in a pretty good B-grade action movie. Would I buy it for more than the cost of renting it? No. Sure, it's Die-Hard-in-a-concert-arena, but the Russian locations and the aversion Dolph's character has to guns (though ridiculous and short-lived) add some novel touches. Oh, and apparently Dolph knows how to play the drums. The funniest part is Michelle Smith's smokin' hot young singer character constantly making eyes at the aging Dolph Lundgren. But, hey, he's the director! |
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