ITSM

Effective IT Service Management: To ITIL and Beyond!
$69.95
This book is written in a direct, simple style that makes it very useful. The diagrams are ok, but it is the books prose which is really the value here. I've used a Visible Ops book and another by Pink Elephant, but I keep coming back to Rob Addy's book, and always get good advise.
The level of detail strikes a good balance, and I find the bullet points to be very helpful.
I especially like the "common mistakes" sections in many of the chapters.

Introduction To Real Itsm
$18.99
Great book. Don't miss "The IT Skeptic Looks at CMDB", which is, in my view, essential reading for CIOs and people in IT.

Intensive Task Small Back Mid-Height Drafting Chair

The Intensive Task���?�� provides an ergonomic design that allows for all day comfort Designed for workers in the 1-5 and 95-99 percentiles in weight and height Height Options: Mid or High High Height Chair Dimensions: 28''W x 27''D x 52-1/4''H, Seat Height: 24'' - 34''H Designed to perform and built to last Engineered for on-going 24 hour use Applicable in the healthcare, science and technology fields Cast aluminum seat with 2-1/4'' flame retardant foam Fabric cover over seat is drawn and secured by cable tensioning system Vinyl bumper surrounds seat 1-3/25'' Diameter gas cylinder with taper top for maximum strength 100% carbon steel construction makes more durable than competitors Bolted steel frame seat and backrest Fiberglass reinforced nylon base guarantees years of sturdy support Meets all ANSI/BIFMA Standards 250 lb. Weight Capacity 10 Year Three-Shift Warranty 3 Way Control: Seat Height Adjustment - chair can be raised or lowered to numerous heights Back Depth Adjustment - slides in and out, locks in positions to allow room between backrest and seat cushion Back Height Adjustment - slides up and down and locks in place by locking wheel adjustment or lumbar adjustment Optional Features: Casters Aluminum base California TB 133 Fire Code View all Drafting Chairs Come to BizChair.com for all your Intensive Use Draft Chair and Office Chair needs!

Ecotots Art Time Easel Cocoa
$180.00
Easel - Cocoa: 22 in. L x 20 in. W x 39.5 in. H
Perfect for the budding young artist and environmentalist. Chalk, crayons, finger paints and even the terrible two's, this Art Time Easel will stand up to everything your toddler can throw at it. Th